NEC BIRMINGHAM |  11-12 MAY 2023


User-centred design

27 Apr 2023
Digital Future Theatre

Working at NHS Digital, Emma worked on the national booking service for Covid-19 vaccinations. This talk is the story of a two week period of time, during the initial design and build of the service, where Emma worked to ensure the service would be inclusive for people of any sex or gender.

Emma Parnell, Service Designer - Design for Joy
Dominic Goldsworthy-Slatford, Software Development Manager - University Hospitals Plymouth NHS Trust

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