ExCeL London |  24 - 25 April 2024

27 Feb 2024

Care Coordination Platform

Buddy Healthcare Hall: N7 - N10 Stand: B32
  • Care Coordination Platform
  • Care Coordination Platform
Care Coordination Platform Care Coordination Platform

Buddy Healthcare streamlines the traditional surgical pathway and automates manual, paper-heavy processes to enable hospitals to optimise waiting list management, save time for clinicians and patients, and improve pre- and post-operative processes.

The Buddy Healthcare digital care coordination platform supports a web-based dashboard for clinicians and a user-friendly app for patients. The app enables patients to complete electronic forms, submit readings or questionnaires from remote care devices, and send messages to their clinical teams. The dashboard enables clinicians to review the information, respond to notifications, and communicate easily with patients in return.

A key feature of the Buddy Healthcare platform is the timeline. Once a patient is booked in for a procedure, every action in the patient’s care path is attached to the procedure date, and time. If the procedure date changes for any reason, all the communications change in-line. The platform tracks patient response, sends automatic reminders, and enables clinicians to track progress on a RAG (red, amber, green) board. 


This approach means patients receive questionnaires, requests for pain or other readings, pre-op advice, prehabilitation and rehabilitation instructions, wound care, and medication instructions and patient-reported outcome measures questionnaires when they need to receive them. This saves administrative time (care teams only need to manage the procedure date), improves patient education and engagement, and supports compliance. Members of the clinical team don’t need to remember whether they have sent information to patients – the platform tracks and logs everything that is happening.

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